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Digitization for Business

The term digitization generally refers to the changes in processes, objects and events that occur as the use of digital devices increases. In the original and narrower sense, this is the creation of digital representations of physical objects, events or analog media. In the broader and nowadays mostly more common sense, the term as a whole stands for the change towards digital processes by means of information and communication technology.

Different interpretations, aspects and emphases characterize the term and provide many interesting, informative and insightful contributions for DiALOG magazine.

The platform for digital transformation

Youtube Video: "Together: Digital Transformation - when you want it" (external link)

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Bucket wheel excavator of the digital transformation

The changes in life, in organizations and in our daily interactions are tangible and sometimes disruptive. Yes, they are doing away with what was "state of the art" just a few years ago, a generation ago. Lifelong learning, improvement and reorientation will keep us on our toes.

Read article
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The role of people in digital transformation

When everything is digitized and depersonalized, when more and more decisions and processes are automated - where do I find myself as a human being? How do I manage to develop as my very own personality and to work out my strengths - in view of the unrestrained...

Read article
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From the emergency solution to the optimum

The last year has changed a lot. The working world in particular had to rethink. Digitization experienced an enormous push, intentionally or unintentionally, and concepts such as the home office or mobile working moved into the focus of companies. 

Read article
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Digital marketing and sales processes

Sometimes change comes faster than you'd like. The Corona pandemic, at the latest, has shown this, banishing the majority of communication to the Internet. The result? - A complete transformation of many sales and marketing processes annd a triumph of the digital world.

Read article
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All web or what?
 

Yes, there was a time: The time before the Web. Really, really before. Back when everything was better and IT was still electronic data processing. And when midrange computing was translated as medium data technology. And software development was complex and expensive.

Read article
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Dictatorship of digitalization
 

Recently, the Microsoft Threat Intelligence Center (MSTIC) published only two months after discovery, the hacking actor Hafnium, which until a few days ago had infected almost 60,000 local Exchange server systems in Germany alone and shows: we are dependent...

Read article
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Digitization - dancing around the golden calf?

A central answer to Corona is: We need to digitize work, health, and indeed our entire lives even faster and more deeply. Ideally, we will project our analog world onto a digital surface in the future, where we can process it more effectively. 

Read article
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The administration as a pioneer

Identity management is becoming increasingly important in the age of digitization due to the sharp rise in the number of digital interactions. Physical credentials such as ID cards or driver's licenses are difficult to transfer to the digital world. 

Read article
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New work needs new mentality!

It was foreseeable for a long time that the digital office would become an existentially important factor in the modern working world. But the fact that a worldwide pandemic would trigger a boom in new, flexible forms of work probably surprised most of us.

Read article
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...and suddenly everything went digital

Lockdown, contact restrictions, homeschooling - Corona fundamentally changed our everyday lives in one fell swoop. From one day to the next, there was also an acceptance of digital communication instead of physical presence. 

Read article
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Bits and bites eat common sense

Watch out for satire. When DiALOG magazine came into the world 10 years ago, everything was still fine - almost. Digitization was then seen as the gravedigger of the real world, as a Stern article headlined in January 2011. Ten things that will (almost)... become extinct in 2011. 

Read article
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Consulting for digitization redefined

10 years ago, the phrase "consulting is people business" applied. To a large extent, it depended on the appearance and personality of the consultant. Although solutions were based as far as possible on standard applications, in the end a great deal was customized.

Read article
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Ambassador for the new age of digital challenges

Prof. Dr. Katrin Klodt-Bußmann, Dean of Business Law at HTWG Konstanz, is an ambassador and convinced trendsetter for the "new" age of digital challenges. She questions, sets accents and consciously approaches the subject with new methods. 

Read article
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Acting future-proof
 

Our world is continuously changing. From time to time, this change is so great that it permanently shakes existing structures and processes, and then we speak of a revolution, such as the "Industrial Revolution". This process does not happen overnight,...

Read article
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Fit for the digital future?
 

Managing documents and information digitally has long been part of everyday life at many organizations. But with increasing digitization, the demands on the systems are also growing. Reason enough for the NOVELLUS Group to put its enterprise content management (ECM) system...

Read article
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Planning is half the meeting
 

Spending less and more effective time in meetings is easily possible digitally: Via online meeting software, participants access all relevant information and documents and can also incorporate agreements and decision paths from past meetings into the current...

Read article
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Service Excellence
 

Only the comprehensive service concept ensures the survival of the owner-managed, medium-sized family business Hans Lutz Maschinenfabrik GmbH & Co.KG, or LUTZ-Aufzüge for short, in a highly competitive market. Service 2.0" marked the beginning of the digital strategy...

Read article
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Will blockchain change the world?

The term blockchain has appeared in the headlines many times in recent years. The technology enables a global register that clearly assigns ownership and can be used to transfer values in a matter of seconds if required. Blockchain works without intermediaries such as...

Read article
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Digitization meets emotionalization

When did this happen? When did you stop caring about someone, taking time and leisure? If you take a look at a modern office, you can quickly see it. It's because we all, simply have far too much on our desks. In the course of digitalization, we receive more e-mails per minute than..

Read article
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Innovation in 360-degree customer communications

As part of the digitization of business processes and the modernization of corporate communications, companies must decide what their focus should be: The use of video platforms, but also voice and software robots with and without artificial intelligence are available as options. 

Read article
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Two is better than one
 

The digital twin in Industry 4.0 is one of the hottest topics in the industry at the moment, and in many cases it is still uncharted territory for the companies that use it. It is a digital representation of a product that mirrors its real counterpart. 

Read article
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Making the coal glow
 

The publishing business, it is not new, has been presented with a major challenge by digitization. The classic business model, geared purely to subscription customers, has to rethink, because more flexible and individualized offerings are increasingly in demand from...

Read article
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Fast money through paper renunciation

Monday, 09.15 in the office of a major loss adjuster. Our lawyer is asking for urgent information on filing a brief with the court, the deadline for which is in a few days. A look at the claims file would suffice - but unfortunately it is "out of print". What now?

Read article
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Just say it: plain language for customers

Summer 2014. A hot day. The room at the Vodafone campus is well filled. There is a whiteboard in the middle - still completely empty. We talk about communication: How do we write and talk to our customers? How can we make our processes even better? 

Read article
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Customer loyalty via video?
 

How does a customer reach his insurance company today? By phone via cell phone or via an app. At Allianz, the customer has the option of downloading the "My-Mobility" app and thus has relevant information, service offers and direct contact with the customer advisor...

Read article
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Heidelberg goes Digital
 

A global economic trend we can observe today is that companies in a wide variety of industries that were founded in the pre-digital age are now driving the rise of the digital economy of things. At their core, these companies are transforming their original analog...

Read article
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Blockchain - innovation engine for the future

The terms digitalization and Industry 4.0 have now arrived in society. A completely new technology, blockchain, is also on everyone's lips and is about to fundamentally roll up the market. Experts are even talking about a revolution comparable to the one once brought...

Read article
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Simply Work Differently
 

With technological change and the innovations it brings, where is transforming how and even where we work. At the heart of these changes is not just the physical workplace, but also the tools we use and the strategy we adopt to deal with the challenges of daily work.

Read article
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The digital marketplaces of today

Already firmly established in the B2C sector with ebay, Uber and Co., platform-based business models are becoming increasingly interesting for B2B companies. They enable them to expand their range of products and services on a digital level as well as strong networking...

Read article
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GDPR - Respectful handling or scaremongering

On 25.05.2018, the new EU Data Protection Regulation (EU GDPR) came into force. Hundreds of articles have already been written about it. Everyone is talking about it, some have already taken action, others are letting it slide. Rarely has the pressure of the threat of fines been...

Read article
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Generation change
 

The first generations, who have grown up with smartphones, tablets and an always-available Internet, are now coming of age, creating a generational shift to which companies must respond, regardless of their industry. This generational shift will also bring a change...

Read article
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Shaping the digital transformation

"Digitalization is in full swing", this or similar sentences can be found in every magazine and in countless places on the Internet. One could get the impression that we (people) will soon be "digitized" as well. It can't take much longer.

Read article
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Digital doesn't matter!
 

Is leadership still in demand in the digital world? This question is currently the subject of lively debate in connection with the digital transformation of companies. This is unsettling many managers. But don't panic! Leadership is more important than ever in the digital age.

Read article
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Do chatbots dream of electronic sheep?

ChatBots for customer communication, AI for selectrion, recognition and structuring of large amounts of data and autonomous airplanes, vehicles and robots. IoT, networking and cloud, these are the topics of information management in the here and now.

Read article
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Digitalization is turning everything upside down

Marie-Alix Freifrau Ebner von Eschenbach, Managing Director of the Bundesverband der Unternehmensjuristen e.V. (BUJ), talks about the opportunities of digitalization, the possibilities of LegalTech products and the role of the BUJ.

Read article
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Safety measures for sustainable production

In the course of Industry 4.0, production is becoming increasingly automated and part of networked IT. Increasing networking does offer many advantages, such as more flexibility, individualized products and the opportunity to conquer new markets. 

Read article
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The pillars of the New Way of Working

Digitalization is still a controversial topic for companies in 2017, as Jos Bischoff from BCT Deutschland GmbH explains in his article. However, young companies in particular are using their opportunities for disruptive business models by focusing their services on the...

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Digital transformation in healthcare

Automating purchase-to-pay management with the EIM information hub in the pharmacy and central purchasing departments of the St. Elisabeth Group. The hospital market is characterized by mergers and growth. This has an impact on procurement management, ...

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First steps towards transformation

The term "digitization" and the related formula of digital transformation have been booming in the media for some time now. While many SMEs consider the topic to be very important, only a few are planning concrete digitization projects - let alone implementing them.

Read article
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Smart - in the thick of IT, instead of just DIGITAL

Agile and digital working will challenge us humans even more than previously thought, regardless of whether we are "digital immigrants" or "digital natives". Being "digital" is IN, being there is everything, because we have a smartphone. Printing, faxing, scanning, filing, talking,...

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No digital transformation without cultural change

For companies, digitizing their products and services is the central key to their future viability. That's why many market players are digitally upgrading their technological landscapes. But the breeding ground for innovation is not technology. Rather, corporate culture forms the basis...

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Social media all well & good, but where are the people?

Friend requests, contact requests, link recommendations, status messages, group invitations, picture uploads, videos etc. etc. - what do YOU respond to? And who does it have to come from for YOU to respond? In this article, Xing expert and networking professional...

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Take users along without overburdening them

Innovations and changes in working methods are a challenge. For a successful and lasting project, it is important to perceive and take into account different requirements and also fears. Björn Hofman from the Versorgungswerk der Rechtsanwälte im Land Hessen...

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With EIM to smart administration

More and more public authorities are offering their citizens digitized services. In the Dutch municipality of Zuidplas, for example, a process-based information management system ensures efficient and effective collaboration and greater transparency in processes.

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Change begins in the mind
 

"We are becoming increasingly aware that the most important questions are not technical but human questions," wrote legendary management pioneer Peter Drucker back in 1967. Today, as we experience digital transformation firsthand, a number of questions...

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Process safety as the basis for Industry 4.0

Jürgen Huhle from AristaFlow GmbH describes in his contribution that the required and also desired digitalization on the one hand necessitates increasing flexibility and automation, but on the other hand also means a significant increase in complexity.

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The remeasurement of the economy

While the past 50 years have been characterized by process innovations in companies, innovative business models and customer-oriented services will become the key competitive factor in the future. Digitalization, its conditions and its consequences...

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The new industrial revolution
 

The term Industry 4.0 is currently on everyone's lips. It is a synonym for the "fourth industrial revolution", which stands for the computerization of society. In his article, Ralf Vinzenz Bitte, Head of the Enterprise Integration Center of the FIR e.V. at RWTH Aachen University,...

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Artelt, Von der Notlösung zum  Optimum für Unternehmen

From the emergency solution to the optimum for companies

The last year has changed a lot. The working world in particular had to rethink. Digitization experienced an enormous push, intentionally or unintentionally, and concepts such as the home office or mobile working moved into the focus of companies. "Stay at home" applied right at the beginning of the first lockdown and drove thousands of knowledge workers to work within their four walls at home, often without a concept.
And now? More than a year later?



to article

The role of people in digital transformation

Mental strength shapes a person's personal potential - digital transformation supports him in this process

When everything is digitized and depersonalized, when more and more decisions and processes are automated - where do I find myself as a human being? How do I manage to develop as my very own personality and to work out my strengths - in view of the unrestrained development in the areas of technology, digitalization and a reality that is increasingly determined by apps, trackers and virtual (experience) life?

to article

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Diktatur der Digitalisierung

Dictatorship of digitalization

Freedom or Innovation: A Pessimist's Outlook

Recently, the Microsoft Threat Intelligence Center (MSTIC) published only two months after discovery, the hacking actor Hafnium, which until a few days ago had infected almost 60,000 local Exchange server systems in Germany alone and shows: we are dependent and vulnerable.Almost at the same time, representatives* of the American start-up Clearview AI were criticized for facial recognition software that creates a so-called "faceprint" based on publicly available photos on Facebook, Twitter, Google and Co.



to article

Digital marketing and sales processes<

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Came to stay

Sometimes change comes faster than you'd like. The Corona pandemic, at the latest, has shown this, banishing the majority of communication to the Internet. The result? - A complete transformation of many sales and marketing processes and a triumph of the digital world. And this will not be a short-term thing. Already, 20-30% of customers in the B2B sector are ready to return to non-digital after the crisis.Recently, the Microsoft Threat Intelligence Center (MSTIC) published only two months after discovery, the hacking actor Hafnium, which until a few days ago, almost 60. At almost the same time, representatives* of the American start-up Clearview AI were criticized for facial recognition software that uses publicly available photos on Facebook, Twitter, Google, etc. to create a so-called "faceprint.

to article

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Alles Web oder was?

All web or what?

How web technologies are permeating enterprise IT

Yes, there was a time: The time before the Web. Really, really before. Back when everything was better and IT was still electronic data processing. And when midrange computing was translated as medium data technology. And software development was complex and expensive. In the mid-90s, the era of client/server computing was proclaimed. A completely new concept was to conquer the IT world and decentralize the infrastructure. Bill Gates showed the world in 1994 in his Comdex keynote how he thought the world would look like in 2005. But wait! There was a small insignificant event before that.



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Neue Arbeit braucht neue Mentalität!

New work needs new mentality!

Why it's more important to focus on results instead of sticking to a home office presence requirement.

It was foreseeable for a long time that the digital office would become an existentially important factor in the modern working world. But the fact that a worldwide pandemic would trigger a boom in new, flexible forms of work probably surprised most of us. With video meetings, virtual events and working from home, many companies had to establish new digital ways of working and communicating ad hoc in the spring of 2020.

to article

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Digitalisierung - Tanz um das goldene Kalb?

Digitization - dancing around the golden calf?

A central answer to Corona is: We need to digitize work, health, and indeed our entire lives even faster and more deeply. Ideally, we will project our analog world onto a digital surface in the future, where we can process it more effectively. For example, some companies have already created digital twins that represent their material form in binary form. With their Destination Earth project, European scientists are currently digitally mapping the earth to simulate climate change. The triumph of all-encompassing digitization, it seems, can no longer be stopped. True to the catchy slogan of a political party from the last federal election campaign: Digitization first. Concerns second.



to article

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The administration as a pioneer

Digital identity management with the help of self-sovereign identities

Identity management is becoming increasingly important in the age of digitization due to the sharp rise in the number of digital interactions. Physical credentials such as ID cards or driver's licenses are difficult to transfer to the digital world. Nevertheless, it is important to transfer them to a digital identity management system.

to article

Consulting für Digitalisierung neu definiert

Consulting for digitization redefined

10 years ago, the phrase "consulting is people business" applied. To a large extent, it depended on the appearance and personality of the consultant. Although solutions were based as far as possible on standard applications, in the end a great deal was customized. After all, the principle applied that IT support had to be adapted to the individual processes and not vice versa. Since then, the digitization of processes in companies and organizations has gained significant momentum.



to article

...and suddenly everything went digital

How the move from face-to-face events to the virtual world succeeds.

Lockdown, contact restrictions, homeschooling - Corona fundamentally changed our everyday lives in one fell swoop. From one day to the next, there was also an acceptance of digital communication instead of physical presence. The changeover was not just a question of technology and tools. In order to maintain the dialog with employees, customers and partners, organizational, legal and social framework conditions must be taken into account, demand-oriented formats defined and efficient implementation ensured.

to article

 

 

 

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Bits und Bites fressen GMV

Bits and bites eat common sense

Digitization and common sense don't go together
Watch out for satire. When DiALOG magazine came into the world 10 years ago, everything was still fine - almost. Digitization was then seen as the gravedigger of the real world, as a Stern article headlined in January 2011 (02.01.2011): Ten things that will (almost) become extinct in 2011. These should include postcards, paper photos, alarm clocks and flesh-and-blood friends. All still there. But there is one thing that digitization has indeed almost completely killed off: common sense - in German: Gesunder Menschenverstand or short GMV.



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Let's talk about "C"

No, not about the "C" in "Corona", which now, in spring 2021, after more than a year, still - as it seems - holds us captive. We really can't hear it anymore and wish that "it's over now". I, too, wish for a shared experience and personal meeting in Leipzig at the "DiALOG 2021 - Expert Forum for Digital Transformation".

to article

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Botschafterin für das neue Zeitalter der digitalen Herausforderungen

Ambassador for the new age of digital challenges

Prof. Dr. Katrin Klodt-Bußmann, Dean of Business Law at HTWG Konstanz, is an ambassador and convinced trendsetter for the "new" age of digital challenges. She questions, sets accents and consciously approaches the subject with new methods. Many reasons to talk shop with her about Enterprise Information Management. In doing so, she has the designers of tomorrow virtually in her daily environment in her faculty, she advises companies among other things with her expertise for the challenges of the legal tech design of everyday life and passes on her knowledge in various organizations. Whether vocation, honorary position or family - everywhere in action, we would like to learn more about it.



to article

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Acting future-proof

Compliance in digitalization

Our world is continuously changing. From time to time, this change is so great that it permanently shakes existing structures and processes, and then we speak of a revolution, such as the "Industrial Revolution". This process does not happen overnight, but rather sends its harbingers, only to progress ever faster and more incisively. With digitization, we are once again in such a situation.

to article

Plattform praktisch & digital

Was macht die TQG businessApp platform besonders? Woher stammt der smartKnight? Hier erfahren Sie es...

Zum Artikel

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Fit for the digital future?

Managing documents and information digitally has long been part of everyday life at many organizations. But with increasing digitization, the demands on the systems are also growing. Reason enough for the NOVELLUS Group to put its enterprise content management (ECM) system, and contract management in particular, on a future-proof footing.

to article

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Planning is half the meeting

Spending less and more effective time in meetings is easily possible digitally: Via online meeting software, participants access all relevant information and documents and can also incorporate agreements and decision paths from past meetings into the current decision-making process.

to article

Service Excellence

Only the comprehensive service concept ensures the survival of the owner-managed, medium-sized family business Hans Lutz Maschinenfabrik GmbH & Co.KG, or LUTZ-Aufzüge for short, in a highly competitive market. Service 2.0" marked the beginning of the digital strategy of the company, which says of itself: "Elevators are our life. We deliver solutions for construction, sales, installation, repair, modernization of elevator systems. Since 1927."

to article

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Wird Blockchain die Welt verändern?

Will blockchain change the world?

The term blockchain has appeared in the headlines many times in recent years. The technology enables a global register that clearly assigns ownership and can be used to transfer values in a matter of seconds if required. Blockchain works without intermediaries such as states or banks, as the network can be organized decentrally on a large number of computers and is therefore practically unchangeable. Quite a few experts believe that blockchain could revolutionize existing business models in entire industries and perhaps even change the world.



to article

Digitization meets emotionalization

When did this happen? When did you stop caring about someone, taking time and leisure? If you take a look at a modern office, you can quickly see it. It's because we all, simply have far too much on our desks. In the course of digitalization, we receive more e-mails per minute than we can process. Everything is done via digital platforms, where tasks are clarified and distributed. The daily meeting is held via Skype. In fact, no one has to leave their office to communicate anymore.

to article

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Innovation in 360-degree customer communications

True use of chatbots and AI in the financial services industry

As part of the digitization of business processes and the modernization of corporate communications, companies must decide what their focus should be: The use of video platforms, but also voice and software robots with and without artificial intelligence are available as options. So what is the technology of choice and how do you get there together with people?

to article




Two is better than one

The digital twin in Industry 4.0 is one of the hottest topics in the industry at the moment, and in many cases it is still uncharted territory for the companies that use it. It is a digital representation of a product that mirrors its real counterpart. In short, the digital twin is the link between the digital and real worlds.

to article

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Die Kohle zum Glühen bringen

Making the coal glow

How Fire&Food has expanded its digital publishing business

The publishing business, it is not new, has been presented with a major challenge by digitization. The classic business model, geared purely to subscription customers, has to rethink, because more flexible and individualized offerings are increasingly in demand from customers. But how do publishers know what their customers want from them? Or even more, who their customers actually are?



to article

Fast money through paper renunciation

DiALOG-Award Awardee 2018: WWK

Monday, 09.15 in the office of a major loss adjuster. Our lawyer is asking for urgent information on filing a brief with the court, the deadline for which is in a few days. A look at the claims file would suffice - but unfortunately it is "out of print". What now?

to article

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Just say it: plain language for customers

DiALOG-Award Awardee 2018: Vodafone Deutschland

Summer 2014. A hot day. The room at the Vodafone campus is well filled. There is a whiteboard in the middle - still completely empty. We talk about communication: How do we write and talk to our customers? How can we make our processes even better? How can we remain comprehensible and be perceived even more strongly as the Vodafone brand? At the end of the day, the whiteboard is full. And we see a lot of potential: our communication still has room for improvement. We need to strengthen brand recognition through language. We need clear acceptance processes for texts and text quality.

to article

Customer loyalty via video?

DiALOG-Award Winner 2018: Allianz Global Digital Factory

How does a customer reach his insurance company today? By phone via cell phone or via an app. At Allianz, the customer has the option of downloading the "My-Mobility" app and thus has relevant information, service offers and direct contact with the customer advisor in their pocket in the event of an incident on the road. With the app, the customer always has their personal "motor insurance data" with them, has an emergency contact and can report damage quickly and easily.

to article

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Heidelberg goes Digital

Heidelberg goes Digital

Shaping the future of the print media industry

A global economic trend we can observe today is that companies in a wide variety of industries that were founded in the pre-digital age are now driving the rise of the digital economy of things. At their core, these companies are transforming their original analog business model into a digital business.



to article

Blockchain - innovation engine for the future

The terms digitalization and Industry 4.0 have now arrived in society. A completely new technology, blockchain, is also on everyone's lips and is about to fundamentally roll up the market. Experts are even talking about a revolution comparable to the one once brought about by the Internet. Especially in the financial sector, the database technology has already been hyped in the form of the Bitcoin network, but what is behind it?

to article

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Simply Work Differently

Work, communication and companies in transition

With technological change and the innovations it brings, where is transforming how and even where we work. At the heart of these changes is not just the physical workplace, but also the tools we use and the strategy we adopt to deal with the challenges of daily work.

to article

The digital marketplaces of today

Already firmly established in the B2C sector with ebay, Uber and Co., platform-based business models are becoming increasingly interesting for B2B companies. They enable them to expand their range of products and services on a digital level as well as strong networking within the entire value chain. The technological basis for this is holistic Enterprise Information Management (EIM).

to article

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DSGVO - Respektvoller Umgang oder Panikmache

DSGVO - Respectful handling or scaremongering

How sustainability, transparency and commitment can be lived in practice

On 25.05.2018, the new EU Data Protection Regulation (EU GDPR) came into force. Hundreds of articles have already been written about it. Everyone is talking about it, some have already taken action, others are letting it slide. Rarely has the pressure of the threat of fines been formulated so early and clearly, and it affects companies and private individuals. There is a fine line between respectful behavior and the associated action on the one hand and perceived scaremongering on the other.



to article

Generation change

The first generations, who have grown up with smartphones, tablets and an always-available Internet, are now coming of age, creating a generational shift to which companies must respond, regardless of their industry. This generational shift will also bring a change in consumer behavior. The availability of services, independent of time and space, will be a prerequisite for future business.

to article

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Shaping the digital transformation

Information management as a success factor

"Digitalization is in full swing", this or similar sentences can be found in every magazine and in countless places on the Internet. One could get the impression that we (people) will soon be "digitized" as well. It can't take much longer.

to article

Digital doesn't matter!

People remain people - leadership decides

Is leadership still in demand in the digital world? This question is currently the subject of lively debate in connection with the digital transformation of companies. This is unsettling many managers. But don't panic! Leadership is more important than ever in the digital age.

to article

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Sicherheitsmaßnahmen für nachhaltige Produktion

Safety measures for sustainable production

Security in the age of Industry 4.0

In the course of Industry 4.0, production is becoming increasingly automated and part of networked IT. Increasing networking does offer many advantages, such as more flexibility, individualized products and the opportunity to conquer new markets. But at the same time, it increases the risk for companies to fall victim to an external hacker attack. Attackers use vulnerabilities to find their way through the network to production. Companies must therefore ensure that their production is secured against unwanted access. In doing so, they should be guided by measures from IT security and adapt these to their production strategy.



to article

Do chatbots dream of electronic sheep?

How AI is moving into EIM and what we need to consider.

ChatBots for customer communication, AI for selectrion, recognition and structuring of large amounts of data and autonomous airplanes, vehicles and robots. IoT, networking and cloud, these are the topics of information management in the here and now.

to article

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Digitalization is turning everything upside down

In an interview with DiALOG Magazin, Marie-Alix Freifrau Ebner von Eschenbach, Managing Director of the Bundesverband der Unternehmensjuristen e.V. (BUJ), talks about the opportunities of digitalization, the possibilities of LegalTech products and the role of the BUJ.

to article

First steps towards transformation

Gaining experience with a pilot project

The term "digitization" and the related formula of digital transformation have been booming in the media for some time now. While many SMEs consider the topic to be very important, only a few are planning concrete digitization projects - let alone implementing them.

A focused start with a smaller pilot project is an important step towards success in digital transformation, says Michael Thiess, objective partner AG in his article.

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Die Säulen des Neuen Arbeitens

The pillars of the New Way of Working

Digitalization is still a controversial topic for companies in 2017, as Jos Bischoff from BCT Deutschland GmbH explains in his article. However, young companies in particular are using their opportunities for disruptive business models by focusing their services on the new needs of their customers, suppliers and partners. Consequently, the changing demands for individuality, mobility and networking also influence the internal working environment - in terms of space, technology and organization.



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Digital transformation in healthcare

Automating purchase-to-pay management with the EIM information hub in the pharmacy and central purchasing departments of the St. Elisabeth Group.

The hospital market is characterized by mergers and growth. This has an impact on procurement management, which has to budget with existing human resources.

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Social Media - schön und gut - doch wo bleibt der Mensch?

Social media - all well and good - but where are the people?

Friend requests, contact requests, link recommendations, status messages, group invitations, picture uploads, videos etc. etc. - what do YOU respond to? And who does it have to come from for YOU to respond? In this article, Xing expert and networking professional Joachim Rumohr sheds light on what he sees as a fundamental mistake in the use of social media.



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Smart - in the thick of IT, instead of just DIGITAL

or: The dream of a business app store is coming true!

Agile and digital working will challenge us humans even more than previously thought, regardless of whether we are "digital immigrants" or "digital natives". Being "digital" is IN, being there is everything, because we have a smartphone. Printing, faxing, scanning, filing, talking, meeting was yesterday. Today we are mobile, digital, virtual and we are in the chat room, ready for social media and around the clock. Anyone?

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Ohne kulturellen Wandel keine digitale Transformation

No digital transformation without cultural change

Digital transformation live and in color

For companies, digitizing their products and services is the central key to their future viability. That's why many market players are digitally upgrading their technological landscapes. But the breeding ground for innovation is not technology. Rather, corporate culture forms the basis for a successful transformation.

This is the approach taken by Frank Schabel, Head of Marketing/Corporate Communications at Hays AG, in his article.



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Change begins in the mind

Digital transformation: people, motivation, methodology

"We are becoming increasingly aware that the most important questions are not technical but human questions," wrote legendary management pioneer Peter Drucker back in 1967. Today, as we experience digital transformation firsthand, a number of questions can be derived from this admonition that companies must ask themselves with a view to digital transformation. In conversation about this with Steffen Schaar, The Quality Group.

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Take users along without overburdening them

Digitization of invoice receipt processing

Innovations and changes in working methods are a challenge. For a successful and lasting project, it is important to perceive and take into account different requirements and also fears. Björn Hofman from the Versorgungswerk der Rechtsanwälte im Land Hessen reports on the digitization of incoming invoice processing, taking into account technical, organizational, legal and social aspects.

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With EIM to smart administration

More and more public authorities are offering their citizens digitized services. In the Dutch municipality of Zuidplas, for example, a process-based information management system ensures efficient and effective collaboration and greater transparency in processes.

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Die neue industrielle Revolution

The new industrial revolution

The term Industry 4.0 is currently on everyone's lips. It is a synonym for the "fourth industrial revolution", which stands for the computerization of society. In his article, Ralf Vinzenz Bitte, Head of the Enterprise Integration Center of the FIR e.V. at RWTH Aachen University, describes changes to the production process and the resulting opportunities for networking and control, which will lead to a change in production processes and networks and revolutionize the manufacturing industry in the long term.



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Process safety as the basis for Industry 4.0

Jürgen Huhle from AristaFlow GmbH describes in his contribution that the required and also desired digitalization on the one hand necessitates increasing flexibility and automation, but on the other hand also means a significant increase in complexity.

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Die Neuvermessung der Wirtschaft

The remeasurement of the economy

Digitization - what goes, what comes?

While the past 50 years have been characterized by process innovations in companies, innovative business models and customer-oriented services will become the key competitive factor in the future. Digitalization, its conditions and its consequences - an outlook by Jacques Ziegler.



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