Compliance Management
Supporting the compliance program to reduce risk
Compliance helps to improve the stability of the business model, reputation in the public and the financial situation of a company.
There are numerous challenges for managers in dealing with compliance-relevant digital data:
- Clear definition of the organizational model, the processes, completeness of contract-related data and information, roles and responsibilities
- provide integrated information technologies for compliant and structured storage and analysis of business critical information
- ensure traceability of data and processes (audit trail)
Objectives should therefore be:
- Auditability by completeness
- More transparency and Decision Support (ICS)
- Integrated Risk Management
- Cost reduction
- Avoidance of liability
Compliance Excellence provides space
A software solution to ensure compliance in critical business processes and support compliance work generates the freedom needed to actively create a healthy compliance culture.
This is exactly the point where LCM Compliance Excellence comes in. It includes operational and ongoing support for staff in all compli-ance-relevant and critical business processes. LCM Compliance Excellence supports the Compliance Officer with structured (project) documentation and the organization of compliance management, training plans and their verifying documentation, as well as audit planning and the documentation and reporting of violations through the Compliance Case Management system. The staff in Legal, Purchasing, Sales, Finance, HR, etc. are supported in their tasks and roles, through the use of compliant business processes, according to BPMN 2.0 standards. They are also provided with up-to-date compliance knowledge. This all serves to ensure em-ployees implement compliance in a sustainable manner. This is especially important for international corpo-rations and their effective integration and control of employees, at offices in Germany and abroad.
With LCM Compliance Excellence as its best practice package, The Quality Group offers the ideal tool for the sustainable and effective implementation, organization, structuring and documentation of a Compliance Management System. LCM Compliance Excellence provides a comprehensive framework and is a modular, separately licensable component of the LCM Enterprise Information Management businessApp platform.
One outstanding feature of the LCM businessApp platform as a lifecycle management platform is the elegant connection of - structured data - documents - business processes - analysis/reporting - in one product. The perfect symbiosis of structured information in digital files (knowledge, content, documents and risky business processes (BPMN 2.0)). This is complemented by integrated reminder/time management, training organization, risk management and analysis/reporting capabilities. Further strengths of all of the LCM businessApp platform modules are their outstanding user-friendliness and company-specific configurability.
Component of the Best Practice Compliance Excellence
- Compliance organization (CMS project record, training record, audit record, etc.)
- Compliance Case Management (Compliance record)
- Workflow management/business process support/approval processes
- Follow-up and time management (training, risk analysis, ...)
- Templates/template management for global, country-specific standardization
- Self-service document/contract builder (compliance secured document/contract preparation)
- Search function (filter, structured search, full text search, fuzzy search)
- Reporting/analysis (training certificates, Who? When? What? By whom? How long?)
- Knowledge management (FAQs, case studies)
- Micro-learning (regular distribution of case studies with feedback function)
- Communication functions for surveys or feedback
- Authorization and security
Appplication scenarios for Compliance Excellence
Compliance Organization
- Project documentation for implementing the Compliance Management System (CMS)
- Versioned document management (guidelines, training materials, audit reports, etc.)
- Case Management (incident documentation, fact collection measures)
- Reminders/time management for audits or deadlines
- Compliance monitoring
- Audit planning and documentation (checklists, final, quarterly and annual reporting)
- Workflow/process support within the compliance organization
- Process based knowledge management (knowledge file, case studies, FAQs, legal integration)
- Training management (planning, content, participant certification, testing, proof of success)
- Micro-learning (cyclical distribution of case studies with feedback, response measurement, learning curve)
- Employee survey on compliance culture
- Reporting/analysis (certificates, reporting, learning curve)
Legal /Procurement / Sales
- Supporting/ensuring compliance within the contract lifecycle, from business partner due diligence to contract drafting and contract management (compliance clauses, checklists, compliance rules, training, making examples available in the process)
- Provision of compliance conformant boilerplates or templates
- Documentary proof of actual contract processes and decisions
- Ensuring compliance in the supply chain (automated mail sending of declarations of commitment of business partners, in respect of compliance and the monitoring of responses)
- Planning and documentation of supplier audits
- Reporting/analysis "compliance radar" aimed at suppliers
Human Resources
- Documentation of all personnel-related documents in a personnel record (application, employment contract - including their compliance obligations, bonus agreements, performance documentation, training certificates)
- Personnel record for personal documents (employment contract - including compliance obligations, etc.)
- Workflow support for recruiting process, onboarding and change of job
- Reminders/time management for cyclical compliance training, performance discussions